Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
- Relationships - Research has shown that disappointments are destructive to relationships accounting for up to 90 percent of divorces. People skilled in Crucial Confrontations confront every broken promise or violated expectation in a way that not only solves the problem but strengthens the relationship. Additionally, organizations skilled in Crucial Confrontations experience improvements in employee satisfaction by as much as 25 percent.
- Safety - By implementing Crucial Confrontations skills, organizations can nurture safe practices by knowing which infractions to confront and how to confront them.
- Meetings - Using Crucial Confrontations skills, employees willingly hold others accountable for sticking to the agenda, completing assignments, and exhibiting appropriate behavior.
Are you craving similar results? Let Joseph's Crucial Confrontations presentation be the catalyst your organization needs to drive rapid and sustainable change, get stalled change initiatives back on track, and turn good individuals and teams into key contributors.
Length: 1 to 3 hours
Audience: General to Executive level
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